Senior Solutions Engineer

Type de job
CDITemps plein
Créée par

At Qovery, we are passionate about simplifying the complexities of cloud infrastructure for software development. We provide an Internal Developer Platform that streamlines the path to production, offering solutions like testing, ephemeral environments, and a focus on continuous software improvement. As a growing company co-founded by experienced professionals, we are committed to innovation and excellence in the tech world.

We are seeking a Senior Solutions Engineer to join our founding team. This role requires a unique blend of technical expertise, customer engagement skills, and a passion for open-source technologies.

You will play a pivotal role in supporting and guiding our customers, ranging from engineers to non-technical decision-makers, through the complexities of cloud infrastructure and web development.

Your day-to-day responsibilities:

  • Provide expert guidance and support to customers on Qovery’s platform and its integration with the different cloud providers.
  • Lead and maintain our support processes, ensuring we offer our customers the best support, speeding up our response times and making it scale (tooling, documentation, guides, training etc..).
  • Work closely with Engineers and non-technical stakeholders, explaining complex technical concepts in simple, understandable terms.
  • Actively contribute to our open-source projects, including Qovery CLI, Terraform Provider, Replibyte, and Qovery web console (both improvements and bug fixes)
  • Maintain fluency in at least one programming language and demonstrate the ability to quickly learn new languages such as Kotlin, Rust, and Golang.

About you

  • Senior-level engineering experience, particularly in Cloud infrastructure and web development.
  • Proficiency in at least one of the following: AWS, Azure, GCP, Cloudflare, Kubernetes.
  • A solid foundation in Engineering and Infrastructure principles (e.g., DNS, operating systems)
  • Comfortable with at least one programming language and open to learning Kotlin, Rust, and Golang (preferred).
  • Excellent customer relationship skills and the ability to engage effectively with both technical and non-technical stakeholders.
  • Experience with technical support on SaaS products
  • Fluency in oral and written English; additional language skills are a plus.

Our ambition and spirit

We want to revolutionize application deployment. We are in 2024, and it is still too complex to deploy and manage applications and dependencies (databases, brokers, storage, etc.). Even with the help of cloud providers!

We are people-oriented:

  • We empower people to grow (not only in tech aspects) and be better through regular 1:1s, feedback, and performance reviews, for instance. We help you reach the best of yourself!
  • Excellent soft skills are mandatory to become a Qovery team member
  • Relation and communication are key to building a great product

One more thing:

  • We're 100% remote to propose the best wellness possible (3hrs +/- from Paris timezone)
  • We have flexible working hours
  • We share the love thanks to a monthly co-work altogether (proposed but not mandatory!) and a great offsite twice a year.
  • You can choose your devices.
  • Your voice is heard; no matter your level, we're a team, all going in the same direction.
  • Anyone in the company can have an impact on every level. We would like to encourage anyone to participate outside his immediate area.
  • Competitive salary

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